Agent
General
- Community rating system
- Are the businesses on Outside verified/trustable?
- Am I eligible to take up Outside jobs?
- I am a Work Permit/S pass holder, can I apply for these jobs?
- Are there any screening procedures that I have to go through?
- How can I be successful with Outside?
- Getting verified with SingPass
- How do I get started?
- How do I create an account?
- What information do I need to provide when signing up?
- What are job alerts?
- How do I set up job alerts?
- How do I set up my location?
- Are there any screening procedures that I have to go through?
- There’s an emergency and I have to cancel my job! What do I do?
- How do I know if the offer I sent for a job has been accepted? / How do I see all my ongoing and confirmed jobs?
- What do I do after my job is confirmed? / How do I start my job?
- What if I’m late for an on-site job?
- Can I take up multiple jobs at the same time? / What is the maximum number of shifts I can take a month?
- Will I have lunch/dinner break?
- What is the work attire?
- What if I do not own the work attire required for the job?
- When will I get an update on the job application?
- If my job is in a few hours and it is not confirmed, what do I do?
- My job is confirmed but no one has communicated/contacted me, do I show up at the location indicated?
- Can I contact the business outside of the application? / If the business asks me to contact them on another platform, should I do it?
- I am at the job location but I cannot check out.
- I forgot to check out at the job location and I can’t check out.
- [Delivery jobs] How do I upload a picture?
- [Delivery jobs] I cannot upload the picture, what do I do?
- What constitutes an account ban/removal?
- I have to stay late at the job/I have worked overtime
- How do I instantly book shifts?
- How do I get badges for my profile?
- Is there a maximum number of jobs/shifts I can instantly book?
- Does the cancellation of a confirmed job affect my behavioural score/community rating?
- How do I increase my community rating?
- Do I need to include the income from this job in my income tax declaration?
- Is there any CPF contribution for jobs on Outside?
- I have not received my salary until now, what do I do?
- How do I set up payment information in the app?
- How do I change my bank account information?
- Can I choose to collect cash as payment for my jobs?
- The salary I received is inaccurate, what do I do?
- After withdrawing money through the Outside application, I did not receive it in my bank account
- How long is the withdrawal process from my wallet?