How do I get started with my Outside account and begin working?

Welcome to Outside! After you have created an account, you’ll need to set up your profile in order to begin working. While not all items here are compulsory, we recommend setting up all features to build a strong profile. Here’s how to get started:

What do I need to set up?

Phone Verification

  1. Under the profile tab, select the settings icon located on the top right of the page
  2. Select “Log in information” under the “Security” heading
  3. Select the “Verify” option next to your phone number
  4. A 6-digit verification code will be sent to your phone number listed. Enter the 6-digit code complete verification  

Personal Information 

  1. Under the profile tab, select the settings icon located on the top right of the page.
  2. Choose “Edit Profile” and fill in your personal information. (If you have verified via Singpass, most information should have already been auto-filled) 
  3. Once you are done, select “save changes” and you are good to go! 


The Outside wallet is used for receiving payments and is required before posting and doing jobs. All transactions are powered by Stripe, a trusted global payment processor. Here’s a guide on how to set up your wallet.

  1. Under the profile tab, select the settings icon located on the top right of the page
  2. Select “Manage Wallet” under the “My Personal Settings” heading
  3. Follow the guided steps to:
    1. complete your profile
    2. agree to Stripe’s terms and conditions
    3. enter you card information
    4. add your bank account information

To find out more about how payments are made after completing a job, check out our article on job payment.

Singpass Verification [Optional] 

Outside’s Singpass verification is an optional feature you can use to boost the strength of your profile, and is a great first step in building trust with others. Here’s how to get started!

  1. Select the profile option located at the bottom right of the navigation bar 
  2. Select the “Singpass” button 
  3. Select “Retrieve MyInfo” then “Verify identity via Singpass”, where you will be redirected to the Singpass web
  4. Log in to your Singpass account. Singpass will seek permission to retrieve your information such as NRIC, Name, Sex, Date of Birth, Email, Mobile Number, and Registered Address
  5. Select “I Agree” to proceed. You will be returned to the Outside app to confirm the retrieved information. 
  6. Once done, your profile page should reflect a red tick next to the Singpass icon

To find out more about Singpass and its use on Outside, check out our article on Singpass verification.

Congratulations! You have successfully created and set up your account.

Note: It’s also strongly encouraged to add a profile picture, short biography of yourself, and your current occupation. These details help to further build confidence and provide a higher chance of getting an accepted job offer. Good luck!

What’s next?

After you’re done, it’s now time to explore the app! Check for a list of available jobs or errands around an area by using the Map view or post an errand if you need help.