See something against our Community Guidelines? Report it to us! Be the eyes and ears of our community to keep our platform a safe and pleasant experience for other agents.
To help us review your report more efficiently, please file a report to us via the app if it is regarding:
- Inappropriate behaviour/Fraudulent activities
- Misleading job description
- Offensive content
Reports are kept anonymous unless a direct follow-up from the report is required.
After our moderators have reviewed your submitted report on a client/job, you’ll receive a follow-up email.
Reporting a job
Select the job you wish to report, and scroll to the bottom to select “Report this job“
Select the appropriate reason for the reporting
Reporting a client
As agents are only able to view client details after you have been accepted for the job, go to the confirmed tab under job manager.
Select the job you wish to report, and select the three dots icon on the top right
Select “Report“
Select the issue you wish to report
Select the appropriate reason for the report
Provide the relevant details and attachments for the report before submitting
